Frequently asked questions

Both, in a way. Each form starts as a digital sculpt, is built through precision fabrication, and then is entirely hand-painted and hand-finished in our studio. The technology gives us consistent proportion; the hand-finishing is where the craft happens.

Very close, but not identical — because every piece is hand-painted, small variations in brushwork and finish are normal and expected. We see this as part of the craft, not a flaw.

Some pieces aren't kept in standing stock. When you order one, we begin production specifically for you, which typically takes longer to ship — the exact timeframe is noted on the product page.

Yes, we ship worldwide. Shipping cost and estimated delivery time are calculated at checkout based on your location.

In-stock pieces typically ship within 2–4 business days. Made-to-order and limited-edition pieces will show their own production timeline on the product page before you check out.

Dust gently with a soft, dry cloth. Keep pieces out of direct, prolonged sunlight and away from damp environments to protect the hand-painted finish.

We accept returns on in-stock pieces within 7 days of delivery, provided the piece is unused and in its original packaging. Made-to-order and limited-edition pieces are final sale, as they're produced specifically for you.